Effective June 19, 2017, support for the Ravello cloud services will transition to My Oracle Support (MOS) and the Oracle support hotlines and will no longer be provided through the Ravello Support portal. Please watch for communications being sent to commercial customers via email about the Support transition.

Import tool CLI and Training Portal user id when organization is working with identity domain

When Organization is configured with identity domain, the user id (email) (-u option) in the import tool cli should be sent with the identity domain before the user email (e.g. a444444/ravello@oracle.com).

If it will send without the identified domain the user will get unauthorized error.

Example for import tool cli command in this case:

./ravello import-disk -ua444444/ravello@oracle.com --disk disk.iso

This is relevant also when configuring user in the training portal and the organization had identity domain.

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