Effective June 19, 2017, support for the Ravello cloud services will transition to My Oracle Support (MOS) and the Oracle support hotlines and will no longer be provided through the Ravello Support portal. Please watch for communications being sent to commercial customers via email about the Support transition.

How to enable ICMP (ping)

In order to ping from the internet to the VM you need to define supplied service and define it with IP protocol with port 1, you would also need to define it as external. 



This should be done on the desired VM and update your application.

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  • Avatar
    Edward Duran
    I don't see this supplied service
  • Avatar
    Tal Varkel
    Hi Edward, you need to Add this service according to the screenshots.
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