Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

Admin module

The Admin module includes the following pages:

  • Users: Lists the users who are authorized to use Ravello, and enables an administrator to invite new users and reset the passwords and permissions of other users. 
  • Permission Groups: Lists the permission groups for your organization, and enables authorized users to view/edit permissions and assign users to permission groups.
  • Ephemeral Access Tokens: Lists the ephemeral access tokens defined in the system. 
  • Billing: Lists billing information for your organization by category and by month.
  • Usage: Displays the status of available resources. 
  • Log: Displays the messages logged by the system. 
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