Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

Library module

The Library module includes these libraries:

  • Blueprints: This page lists all of your Blueprints. A blueprint is a kind of application template. You can use blueprints to create multiple application instances.
  • VMs: The first time you open the VMs library page, it lists only the predefined (vanilla) set of virtual machine images provided by Ravello. If you have already installed and used the VM Uploader Tool, this list includes any images you have uploaded into Ravello.
  • Disk Images: This is the central repository of reusable disk images. You can import an ISO file or save a disk image from an existing VM.
  • Elastic IP Addresses: This is the central repository of reusable Elastic IP addresses. An Elastic IP is a static IP address assigned to a VM. 
  • Key Pairs: This is the central repository of reusable Key Pairs. Key Pairs are the secured and recommended way to access a VM without the use of a password. 

To open a library, select Library from the navigation pane and then select the specific library.

Have more questions? Submit a request


Powered by Zendesk