Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

Configuring the VM platform

You can choose from a variety of platforms when configuring the properties of a VM that relies on specific virtualized hardware settings.  You can edit these settings, as needed, to accommodate issues related to licensing, hardware checks, and more.

When a VM is selected on the Application page, its properties appear in a series of tabs.  The Platform field is located on the System tab.

The available virtual machine platforms include:

  • V2-ESX: 2nd generation ESXi virtual hardware, PCI-express based
  • Default: Common settings for KVM (QEMU/libvirt) virtual hardware
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