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To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
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User Data Script Examples

It is possible to add user data scripts to be ran during cloud init of a VM when it first starts.

To add your own scripts to a given VM, make sure that cloud init is installed on the VM, and then do the following:

  1. Open the VM Editor for the given VM.
  2. Select the “configuration management” tab.
  3. Check the box at the top that states that cloud init is installed on the VM.
  4. Add your script to the user data section below. 

Here are some examples of scripts that can be added as user data:

Example #1

echo ‘my_script' > /tmp/my_script

Example #2

ssh_import_id: [smoser]
- source: "ppa:smoser/ppa”
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