Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

How to upload a VM from a file

You can upload a VM from an OVF file or Ravello export file.

To upload a VM from a file:

  1. On the Library > Disk Images page, click Import VM.
  2. When prompted, enter the password you use to log on to Ravello. The Ravello VM Import Tool main page  opens, listing the VMs already imported and their status.
  3. Click Upload to import additional VMs.
  4. Select Upload a VM from OVF file or Ravello Export file, and click Next.
  5. Select the file to upload and click Upload.

The VM is added on the VM Import Tool main page. The progress of the upload process is indicated for each VM.

Have more questions? Submit a request


Powered by Zendesk