Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

How to view a shared disk image

You can view any disk image that has been shared with you and make a copy for your own use. You can then modify the disk image to meet the specific needs of your organization.

To view/edit a shared disk image:

1     In the Library > Disk Images page, click Shared with me to view a list of the disk images shared with you.
      (This list remains empty until a disk image has been shared with you.)

2     To make an editable copy for your own use, click Actions > Copy to My Disk Images.

3     Enter a new name for the disk image and click Copy. The disk image is added to your My Disk Images list.

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