Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

How to view/edit a shared blueprint

You can view any blueprint that has been shared with you and make a copy for your own use. You can then modify the blueprint to meet the specific needs of your organization.

To view/edit a shared blueprint:

1     In the Library > Blueprints page, click Shared with me to view a list of the blueprints shared with you.
       (This list remains empty until a blueprint has been shared with you.)

2     Click the name of the blueprint to view it on the drawing canvas.

3     To make an editable copy for your own use, click Copy to My Blueprints.

4     Enter a new name for the blueprint and click Copy. The blueprint is added to your My blueprints list.

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