Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
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How to use an ISO file as a CD-ROM in your Ravello application

  1. Upload the ISO file using either the CLI or GUI import tool.
  2. On the Application canvas, drag the VM onto the workspace (or use any unpublished VM).
  3. In the Details pane, select Disks
    Dp_Disks.png
  4. Click Add, then select Add CD-ROM. A blank entry is added to the Disks list.
  5. Click Browse. The Disk Images page is displayed. 

  6. Select the previously uploaded ISO image, then click Select.

  7. Click Save in the Details pane.

When the VM is started, first the CD-ROM boots, then the hard disk. (The CD-ROM needs to be bootable.)

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