Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

How to open the VM console

If a virtual machine is running, you can access the machine console using VNC.

To open the machine console:

In the Published VMs pane, click consoleopen.png  in the row for the VM for which you want to open the console.

The Ravello VNC page opens in the web browser.

Have more questions? Submit a request


  • Avatar
    Kazuyuki Ito

    I can't find console icon...

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