Ravello Support has moved to My Oracle Support.

To open new technical issues or track existing issues, log into the Ravello cloud service, click on “Help & Support”, and then select “My Oracle Support". To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory, scroll down that page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
This Support page will be decommissioned by July 28,2017
For more info: Visit our Customer Training page

Videos & Tutorials

Here are some videos, tutorials and documents which will help get up to speed on how to use our system:


  1. See our getting started guide here. It is a step by step guide for create a basic two VM application.
  2. Here you can find five videos which will take you through the basic terminology, show you how to create a simple application, upload your VMs, save your application as blueprint and more. 
  3. Our complete user guide can be found here
  4. In the 'How to guides' section you will find a list of article explaining how to extract and upload virtual machine, use the UI and more. 

Please let us know what you think. We are eager to get your feedback, questions and feature requests. If you find any problem please open a ticket here.  


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